12 Questions to Ask Before Choosing a Dentist
Why Asking Questions Matters
Choosing a dentist is a health decision, and you should treat it like one. Most people spend more time researching a new restaurant than a new dental provider. But the dentist you choose will influence your oral health for years.
The American Dental Association recommends making a list of questions and visiting the office before committing to a first appointment. Here are 12 questions worth asking.
About the Practice
1. Is this practice independently owned, or is it part of a larger organization?
This is not a trick question. It tells you about the practice’s ownership structure. In an independent practice, the dentist treating you typically makes all clinical and business decisions. In a DSO-affiliated practice, some decisions may come from a corporate level. Neither is automatically better, but you should know which one you are choosing. According to ADA data (2024), 27 percent of newer dentists are now DSO-affiliated.
2. How long has the dentist been practicing, and what is their background?
You want to know about their education, any specializations, and how long they have been at this location. A dentist who has been in one community for years has a reputation tied to that community. The ADA recommends checking credentials and confirming ADA membership, which requires adherence to their Code of Ethics.
3. What continuing education does the dentist pursue?
Dentistry changes. New materials, techniques, and technology come out regularly. A dentist who invests in ongoing training is staying current. Ask what courses or certifications they have completed recently.
About Insurance and Costs
4. Do you accept my insurance plan?
This is the most common first question, and for good reason. Being out-of-network can significantly increase your costs. If the practice does not accept your plan, ask if they offer a cash-pay discount or a membership plan for uninsured patients.
5. Can you give me cost estimates for common procedures?
Humana’s guide to choosing a dentist recommends asking for estimates on common procedures like full-mouth X-rays, oral exams, cleanings, and fillings before you become a patient. A good office will be upfront about costs.
6. What payment options do you offer?
Ask about payment plans, financing (like CareCredit), and whether they require payment at the time of service or bill afterward. This matters especially for larger procedures.
About Your Care
7. What is your approach to preventive care?
A good dentist focuses on prevention, not just fixing problems. Ask how they approach patient education, whether they use diagnostic tools like intraoral cameras, and how they handle early-stage issues before they become expensive treatments.
8. How do you handle treatment recommendations?
This is about philosophy. Does the dentist present options and let you decide, or do they push one path? The ADA’s Code of Ethics emphasizes patient autonomy, stating that “the dentist has a duty to respect the patient’s rights to self-determination.” A dentist should explain your options, the risks and benefits, and let you participate in the decision.
9. Will I see the same dentist at each visit?
Continuity matters. If the practice rotates providers, you may need to re-explain your history and preferences every time. Ask whether you will have a primary dentist assigned to you.
About Logistics
10. What are your office hours, and how far out are you booking?
If you work a 9-to-5 schedule, you need a practice with early, evening, or weekend availability. Also ask how far in advance you need to book routine appointments. A practice booking three months out for a cleaning may not work if you need timely care.
11. How do you handle dental emergencies after hours?
This is one most people forget until they need it. Ask whether the dentist is available after hours for emergencies, whether they have an on-call arrangement, or whether they refer to an emergency dental clinic. Knowing this before a 2 a.m. toothache makes a big difference.
12. What is your policy on missed appointments?
Some practices charge a fee for missed appointments or late cancellations. Others do not. Ask upfront so there are no surprises.
One Bonus Question
Can I schedule a consultation before my first full appointment? The ADA specifically recommends this. A consultation lets you meet the dentist, tour the office, and ask these questions in person without the pressure of being in the chair for treatment.
The Bottom Line
You are trusting this person with your health. Asking questions is not rude. It is responsible. A good dental practice will welcome your questions and answer them honestly. If they dodge or dismiss your concerns, that tells you something too.
Looking for an independently owned dental practice? Browse the DentistrySelect directory to find verified independent dentists near you.